Specialising in generative and conversational AI automation, Cognigy is an enterprise software provider serving many of the world’s largest brands. Headquartered in Germany, but with further offices in the UK, Spain, UAE, Japan, Korea, Australia, and the U.S., the company’s cutting-edge platform automates communications between businesses and their customers. Named Cognigy.AI, the software powers intelligent communications via voice and chatbots – delivering consistent and accurate conversation rather than a simplistic question and answer function.

Cognigy’s innovative tool is now used in a vast array of industries, from airlines and automotive to healthcare and financial services, offering assistance to human agents – and even enabling customers to resolve their queries without any human interaction at all.